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完善的售后服務及技術支持體系令用戶使用更有保障!
  我們注重對客戶的服務和培訓工作,建立用戶產品使用檔案,追蹤客戶的使用效能,及時進行系統維護和升級,真正讓用戶享受優質高效的售后服務。
我們承諾:


兩年內免費提供非功能性軟件修改


 


系統專用硬件設備三年的免費保修期


 


五個工作日的修復周期和冗余服務


 


復雜系統十個工作日或一定生產批量的跟蹤服務




24小時的響應速度



除此之外,我們還將提供完整的技術資料和安裝光盤,以及相應的廠家和現場免費培訓。
 

升級服務

德辰科技為產品提供終身升級服務。
其中產品維護升級完全免費,您也可以根據需求選擇功能性升級和擴展。

 

培訓與咨詢

德辰科技為客戶提供全套的培訓與咨詢服務。
德辰科技工程師隨時為您在使用中遇到的問題提供技術支持與咨詢。

 

維修服務

德辰科技維修中心保證您返修的產品得到快速完善的處理。在保修期內外您的滿意同樣重要。
客戶服務電話:400-702-9798

 

質量管理體系認證

為適應公司發展,提高管理水平,保障產品質量,公司于2006年開始進行GB/T19001-2000GJB9001A-2001/軍質量管理體系認證工作,并取得了認證證書,使公司的產品質量管理又上了一個新的臺階

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